October 28, 2013 @02:03 pm
Wanted to thank Shawn for his excellent service fixing my bumper on my Nissan today. It's refreshing to experience such great customer service. You've got a customer for life.
May 20, 2013 @12:59 pm
Hi Lee & Chris How are you guys doin. It has been a long time. We were neibors years back in Pine Villa. Glad I found you guys online. I will be in soon to see ya and get an estimate for my 2002 silverado needs minor body work and a paint job. See ya soon I look forward to seeing you guys again.
December 30, 2011 @02:35 am
Chris, Barb, and Brian at Mercers were so thorough and thoughtful. From the time I took my car there to meet my ins adjuster, they were extremely helpful. They called for a rental for me, made sure everything was explained to me - what they were going to have to do to repair my car. Christ even sent me daily photos of the status of my car body repairs! Seriously, these people turned an inconvenient accident into a smooth transition - from my car to a rental, then even called the rental company to have them come to Mercers to pick up both ways. I never had to be inconvenienced, once it was in Mercer's hands. Professionalism and customer care - A+++! These guys work as a team and have their act together!